Thank you for contacting us.​

A representative will be in touch with you soon.

In the meantime, if you need to reach us immediately, please call 1-800-694-6269.

Customer Service is our Passion

At Service Objects, providing exceptional customer service and support is part of our culture. Our support team is 100% available 24/7/365 and ready to help you whenever you experience a technical issue with any of our services. We are so proud of our support, we offer the industry’s only financially-backed Service Level Agreement.

Business Hours

Monday - Friday
8:00am to 12:00pm, 1:00pm to 5:00pm PT

A Customer Success Specialist will typically contact you within 15 minutes unless you have an urgent issue that needs immediate attention.

Non-Urgent Issues:

The best way to solve your technical support issue is to contact us electronically by filling out the Request Technical Support form on the right. Please provide us with as much detail as you can.

Urgent Issues:

For issues affecting DOTS Web Services, contact us directly by calling our main line.
  • Phone 1-805-963-1700
  • Toll Free: 1-800-694-6269

After Hours Support

Non-Urgent Issues:

Please complete the form and we will respond during the next business day.

Urgent After Hours Issues:

If you are a current DOTS customer with a production key, and have an urgent issue outside our regular business hours, you can reach an on-call Quick Response Team member on our after-hours support line.

  • Call 1-805-963-1700 and follow the prompts for DOTS after hours support. A Quick Response Team member will typically contact you within 20 minutes.
Our Trusted Partners
Amazon
Microsoft
Mastercard
AMEX
Sony
Verizon
Visa
Xerox

Some of our Global Data Validation Services

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Address Geocode - US
Translates US addresses into longitude and latitude coordinates with a 99.8% match rate accuracy — also supports reverse geocoding.
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Address Validation - US
Instantly verifies, corrects and appends US mailing addresses with near-perfect accuracy.
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Change of Address
Accesses the USPS change-of-address data for both residential and businesses in the US.
lead-validation
Lead Validation - International
Performs multi-point verification and correction of your leads and assigns an overall quality score.
name-validation
Name Validation
Parses and corrects first and last names, name order, gender. Identifies business names and flags vulgar, celebrity and garbage names.
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Global Address Complete
Enables people to select from a drop-down of suggested addresses as soon as they start typing.

Experience Unmatched Reliability

99.999%

Uptime Guarantee

24/7/365

Customer Support

Dedicated

Support Engineers

Cookies Policy

General Use

We use cookies, tracking pixels and related technologies on our website. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Third Parties

Our website employs the use of various third-party services. Through the use of our website, these services may place anonymous cookies on the Visitor’s browser and may send their own cookies to the Visitor’s cookie file. Some of these services include but are not limited to: Google, Facebook, Twitter, and other social networks, advertising agencies, security firewalls, analytics companies and service providers. These services may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier and other non-personally identifiable information and server logs.

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