SOLUTIONS

Achieving Compliance

Ensuring compliance with rapidly evolving domestic and global privacy and data regulations is critical, yet highly challenging. Specifically, the task of continuously capturing, verifying, and maintaining accurate customer data is customer service-intensive and complex, making it a significant burden for businesses.

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Customer Data Validation Is Key

Customer Data Validation enables businesses to instantly verify and append key compliance and customer contact details in under a second.

Customer accounts consist of 5 key data attributes: Name, Address, Phone, Email and IP/Device. Each element can be verified and cross-validated against authoritative data sources to provide additional compliance-related details, which streamline and enhance decision-making.

Below are several real-world examples where Customer Data Validation has supported compliance for some major global and domestic privacy and data regulations.

Accuracy Is Required

Data protection and privacy regulations, such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), require businesses ensure the accuracy of their customer data. To comply with these regulations, it is necessary to maintain precise and up-to-date customer information.

This is where the strength of our Full Spectrum Customer Validation comes into play. By verifying the five key attributes of your customers and cross-validating them with each other, a clear and accurate understanding of your customers emerges.

Additionally, a numeric Certainty score is calculated, which enables you to build/automate compliance procedures confidently and meet the specific compliance requirements of both domestic and global data privacy laws.

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TCPA Compliance Solution

Maintaining TCPA compliance is crucial for businesses to protect themselves and their valued customers, while avoiding legal headaches and fines. To achieve this, a reverse-phone lookup solution like GeoPhone Plus can be a game-changer.

With its seamless integration into existing systems, GeoPhone Plus provides comprehensive phone number verification and valuable insights into caller information, carrier details, and real-time porting specifics, enabling businesses to adjust their communication strategies to meet TCPA compliance requirements.

Fair Credit Reporting

The FCRA (Fair Credit Reporting Act) applies to most  businesses that handle customer information, from credit reporting agencies and landlords to employers and insurance companies. 

One of the FCRA requirements is ensuring consumer addresses are accurate and up-to-date to minimize the risk of reporting outdated or inaccurate information and violating FCRA compliance.

With Address Insight, you not only ensure accurate and up-to-date addresses but also gain valuable location and demographics details that can be used to drive both compliance and strategic decision-making.

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Managing Change 
of Address for Compliance & Efficiency

In the United States, businesses must meet multiple compliance demands, from maintaining updated address records for IRS, ERISA, and HIPAA regulations to ensuring accurate customer addresses for FCRA, CAN-SPAM Act, and KYC/AML financial compliance. Additionally, ecommerce, on-premise and shipping service providers require precise addresses to ensure operational efficiency and customer satisfaction.

NCOA Live, our change-of-address validation service, provides real-time verification and address change updates. NCOA Live ensures the accuracy of your customers’ addresses, helping you stay compliant with an a lphabet soup of compliance demands.

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Customer Data Validation: When Accuracy Matters

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Leveraging Customer Data Validation to Achieve Compliance and Reduce Liability

Learn More About Data Validation

Increasing Productivity
Automate processes and improve productivity with Customer Data Validation
Leveraging Business Intelligence
Gain vital customer insights to enhance decision-making and service your customers better with Customer Data Validation
Fixing Bad Addresses
Learn how Customer Data Validation verifies and corrects bad addresses
Managing Fraud
Detect and prevent fraud and fake accounts with Customer Data Validation
Understanding Customer Data Validation
Customer Data Validation in four layers: Integrity Check, Augment and Extend, Cross-Connects and Quality Signals

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For more information, or to see how quickly Service Objects can deliver for your team, schedule a chat with an expert today.

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