Service Objects Supports COVID-19 Contact Tracing Efforts

Contact validation tools increase the speed and accuracy of critical tracing activities.

SANTA BARBARA, CA (May 28, 2020)

Service Objects, the leading provider of real-time global contact validation solutions, is currently offering government agencies and public health authorities at all levels access to its services to assist in their contact tracing initiatives. These efforts are critical for reducing the spread of the current COVID-19 outbreak and enabling businesses to reopen.

Service Objects is committed to using our services for the public good, including helping government agencies deploy their contact tracing programs as quickly as possible.

Geoff Grow, CEO, Service Objects

Contact tracing, which involves the rapid identification and notification of people who have potentially been exposed to the COVID-19 virus, is described by the US Centers for Disease Control, as “a key strategy for preventing the further spread of COVID-19.” Given the potential for community transmission of the disease, timely and accurate tracing activities are critical to flattening the curve of infections. Service Objects’ tools and services assist these efforts by verifying that contact data is accurate, genuine and up-to-date at the point of entry, using continuously updated official and proprietary data sources.

Despite the media buzz around new apps purported to be the solution for contact tracing, the reality is that many states and counties still use a manual process for collecting this data. Manual data entry brings with it an increased risk of errors which can result in delays in contacting individuals who have potentially been exposed. Service Objects can help optimize this process through phone lookup services, address verification and validation, change of address updates, geocoding, name standardization and more. Its technical experts can assist state and local public health departments in rapidly implementing automated contact validation tools to help ensure faster and more reliable contact tracing.

“Service Objects is committed to using our services for the public good, including helping government agencies deploy their contact tracing programs as quickly as possible,” said Geoff Grow, CEO of Service Objects. “We are fully staffed and putting our resources to work wherever they are needed to support organizations that are fighting this pandemic.”

Service Objects’ solutions are backed by expert implementation assistance, industry-leading 24/7/365 technical support and guaranteed 99.999% uptime. For more information on using our tools for contact tracing applications, please contact us.

About Service Objects

Founded in 2001, Service Objects is the leading provider of Customer Data Validation, verifying online transactions in real-time including a customer’s Name, Address, Phone, Email and Device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process customer contact data more efficiently. Service Objects has validated over 6 billion transactions, and major brands such as American Express, Microsoft, and Amazon rely on Service Objects for their Customer Data Validation needs. For more information visit or email

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