Our Story​

Service Objects is the industry leader in real-time contact validation APIs.

Geoffrey Grow remembers dreaming about the infinite expansion series as a child. Geoff soon became fascinated with computers, a natural extension for a born mathematician. At age 14, Geoff wrote the code for a video game that he eventually sold on CompuServe.

Following his passions and nurturing his talents, Geoff earned his Bachelor of Science degrees in Electrical Engineering and Mathematics at the University of Hartford. He also co-founded InterAxis, one of California’s top 10 startups in 1997, which he later sold to Infranor.

Geoff Grow
Founder & CEO

The Concern

An avid open-air enthusiast with a passion for cycling, camping and running, Geoff has always enjoyed exploring Earth’s wonders. His appreciation for the outdoors translates into a profoundly serious concern for environmental causes.

One of his concerns involves misspelled mail and waste. In fact, he has kept misspelled mail that has come to him for over 22 years. Frustrated over gross errors, such as the mangled misspelling of his name (“Geff Goow” or “Geff Grover”), Geoff personally understands the impact of bad data quality on customer relationships. Like many customers offended by misspelled names, he made a conscious decision not to do business with companies that can’t get simple contact data right.

He recognized that the poorly addressed mail he had received was just the tip of the iceberg. What about the poorly addressed mail that had zero chance of arriving due to missing or incorrect ZIP codes, transposed street numbers, and misspelled street names? As a business professional, he intuitively understood the financial impacts of bad mailing data. As a mathematician, he couldn’t resist crunching the numbers — and the value of wasted resources astounded him. As an outdoorsman, he worried about the environmental impact of undeliverable mail.

Geoff's growing collection of poorly addressed mail weighed heavy on his environmental conscience.

The Solution

At the same time, years of working in data-related jobs opened his eyes to the inefficiencies and waste caused by bad data. Geoff decided to do something. He became fixated on solving problems of inefficiency and waste through mathematical equations. In 2001, he founded Service Objects with a goal of ensuring that every contact record, in every database is accurate, genuine, and as up-to-date as possible.

Today, Service Objects is helping make businesses more efficient by reducing the number of fraudulent contacts and providing the ability to customize messages that reach the right target demographic.

We believe that excellence in data quality is vital for companies to succeed in this data-driven economy.

As the leader in real-time contact validation APIs, Service Objects has changed how businesses verify and standardize customer data. Since our founding, we have fixed more than 6 billion contact records for over 3,000 clients. As a result, we have had a positive impact on customer loyalty, fraud prevention, and the environment.

Geoff’s love of math, computers, and the environment along with a concern have resulted in an easy-to-implement solution to several of business’s biggest challenges: bogus transactions and contact data, online fraud, undeliverable mail, lost customer loyalty due to data errors, and wasted resources.

Here at Service Objects, we are proud of our heritage and the difference we are making with each contact record we validate.

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Service Objects offers a number of global data quality solutions, including:

Lead Validation

Multi-point lead solutions cross-validate critical contact elements to ensure your global leads are accurate while providing rich customer insights.

Address Validation

Address validation solutions correct, standardize and enhance your global address data to ensure they are genuine, accurate and up-to-date.

Address Geocoding

Address geocoding solutions use cascading logic to translate global addresses into precise geographic coordinates with up to 99.8% accuracy.

Phone Validation

Phone validation solutions that perform reverse look-ups, append missing phone numbers and provide global phone exchange data.

Email Validation

Email validation solution performs multi-step verification process to ensure global email addresses are genuine, accurate and deliverable.

Ecommerce Validation

Ecommerce and tax rate solutions to support your online business and protect against fraud and improve customer satisfaction.

Do you have more questions?

To learn about our flexible solutions and try our products for free:
Please call us at 1-800-694-6269 or create an account
for immediate access to all 22 data validation APIs.

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